ITIL Foundation in April | Priskills

ITIL Foundation in April

  • Course :

    ITIL Foundation

  • Date :

    29th Apr,  30th Apr

  • Event Id :


  • Venue :

    Priskills Knowledge Solutions Pvt Ltd C/O Starttopia Hub International Vinir Tower, No:6, BTM Layout 100 Feet Main Road , Bangalore - 560 068 .

  • Language :


  • Number Of Days :

    2 days

  • Format :

    Classroom Training

  • Group Discount :

    Minimum 3 participants Click here

  • Group of 8-10 OPT for :

    Corporate Training

  • Event Timings :

    09:30 AM to 06:30 PM

  • Total Seats Available :

    20 Seats

  • Standard Price :

    15550 INR

  • Early Bird Price :

    15000 INR

  • Enroll Now

    View Price In local currency

ITIL® ® is the most widely accepted approach to IT service management in the world. ITIL® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools 

ITIL® Foundation in IT Service Management  It offers candidates a general awareness of the key elements of the ITIL® 2011 Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Topics covered:

  • Service management as a practice (comprehension).
  • The ITIL service lifecycle (comprehension).
  • Generic concepts and definitions (awareness).
  • Key principles and models (comprehension).
  • Selected processes (awareness).
  • Selected functions (awareness).
  • Selected roles (awareness).
  • Technology and architecture (awareness).
  • Competence and training (awareness).


  • Becoming ITIL® Foundation certified will make you a more valuable resource in the IT    industry!.
  • Provides you a basic understanding of the ITIL®framework.
  • Helps you understand the common language of ITIL® used by IT professionals worldwide.
  • Used to enhance the quality of IT service management within an organization..
  • Provides more opportunities in service management areas of IT industry..
  • Enables faster growth within the organizational hierarchy .

Course Offerings: 

  • Blended model training (Classroom + Online).
  • 2 day Training program tailored to individual needs  .
  • Study material and question dumps provided .
  • E-learning video of ITIL®  Foundation introduction.
  • 30 day Online access to E-learning.
  • Practical scenario based training approach.
  • Competitive pricing .
  • 100%  Quality guaranteed .
  • Course Outline.
  • Reputed trainers with decades of experience.
  • Examination and certification from Peoplecert.


ITIL® Foundation doesn’t have any pre-requisites, it is ideal for participants who are working or have worked in an IT Service environment or equivalent domain.

  • An individual looking for basic knowledge on ITIL® framework can take up this course.
  • ITIL® Foundation serves as pre-requisites for ITIL Practitioner & Intermediate Levels.


Priskills is an ATO (Accredited Training Organization) & AEC (Accredited Exam Centre) from Peoplecert for conducting examination for ITIL®  Foundation. Exam Pattern:

  • 40 Multiple choice questions.
  • 60 minutes.
  • Closed book .
  • Pass score : 26/40 i.e., 65 percent.
  • No negative marking.

On successful completion of ITIL®  Foundation examination you earn two ITIL®  credit points.

What is ITIL®?

ITIL®  (Information Technology Infrastructure Library), is a framework for IT Service Management (ITSM) that focuses on aligning IT services with the business needs, thus improving the efficiency and achievement of outcomes of organization.

What are the different levels of ITIL®?

There are 5 levels in ITIL® qualification scheme.

  • ITIL®  Foundation
  • ITIL®  Practitioner
  • ITIL®  Intermediate
  • ITIL®  Expert
  • ITIL® Master.

What is ITIL® Foundation?

ITIL® Foundation is the entry level certificate in IT Service Management. It offers candidates a general awareness of the key elements of the ITIL® 2011 Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Is training necessary to take the certification exam for ITIL® Foundation?

No, an individual can take up the examination without undergoing training for ITIL®  Foundation. But experts always suggest going through the training before taking the exam to have basic understanding of the ITIL®  concept.

Can I take the training for ITIL® Foundation remotely?

Yes, the individual can opt for either classroom, LVC or online for completing the training on ITIL® Foundation.

How do I take the examination for ITIL® Foundation?

There are two ways to take the examination for ITIL® Foundation  Take the examination at the end of the training course from an Accredited Training Organization (ATO),  Book the examination without a training course throughone of the ITIL® Examination Institutes.

What is the exam pattern for ITIL®  Foundation?

  • 40 Multiple choice questions
  • 60 minutes
  • Closed book 
  • Pass score : 26/40 i.e., 65 percent
  • No negative marking.

What is the passing score for ITIL® Foundation?

The participant has to score 26 out of 40 which is 65% to pass the ITIL® Foundation examination.

What if I do not clear theITIL® Foundation examination?

In case you do not clear the ITIL® Foundation examination in first attempt, you can re appear for the examination. There is no limit on number of times you can retake the examination. The pass percentage is high when you undergo atraining from an Accredited Training Provider (ATO). The exam fees need to be paid when you take a re-exam.

What is the difference between ITIL® V3 and ITIL®  2011?

ITIL® V3 was first published in 2007 and later it was upgraded in the year 2011to ITIL® 2011. The candidate who has completed ITIL® Foundation during ITIL® V3 can still retain the certificate and no retake of the examination would be required.

Is ITIL® V2 certificate still valid?

No. The ITIL® V2 certificate expired by 2010. 

How do I upgrade my ITIL®  V2 certificate?

Candidates holding ITIL® V2 Foundation certificate have to retake the examination for ITIL®  2011 Foundation to retain their certificate.

Will my ITIL® Foundation certificate expire?

No. The ITIL® Foundation Certificate is valid for life time.

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